ARKAD SOLUTIONS

Privacy Policy

1. Introduction

This Privacy Policy explains how Arkad Solutions (hereinafter “we”, “our”, or “us”) collects, uses, protects, and shares users’ personal data on the website https://arkad-solutions.com and through its services (automation, no-code, artificial intelligence, and consulting).
We are committed to complying with French law (Loi Informatique et Libertés), the General Data Protection Regulation (GDPR – EU 2016/679), and applicable international standards such as the CCPA (California) and PIPEDA (Canada).

2. Data Controller

Arkad Solutions
📍 342 Avenue de la Libération – 77350 Le Mée-sur-Seine – France
📧 Email: privacy@arkad-solutions.fr
👤 Legal Representative: Mr. Azedine STITI, Founder and Publishing Director.

3. Data Collected

Data you provide directly: full name, email address, phone number (if given), contact messages, billing details.
Automatically collected data: IP address, device type, browser, visit duration, traffic source.
Third-party data: interactions via Calendly, Formspree, Make, Zapier, or social media (LinkedIn, X, etc.).

4. Purpose of Data Processing

Your personal data is used to:

  • Respond to your requests and deliver ordered services

  • Manage billing and client relationship

  • Improve our services and user experience

  • Ensure website security and prevent fraud

  • Send information or commercial offers with your consent

5. Legal Basis for Processing

  • Consent: forms, newsletters, non-essential cookies

  • Contract performance: quotes, services, subscriptions, invoicing

  • Legal obligation: accounting and tax records

  • Legitimate interest: security, service improvement, internal communication

6. Data Sharing and Subprocessors

We do not sell your data. Data may be shared only with trusted service providers who help us deliver our services:

  • Namecheap, Inc.: hosting and domain management

  • Framer B.V.: website design and publishing

  • Formspree / Gmail: contact forms and communications

  • Calendly / Cal.com: scheduling

  • Make / Zapier: internal process automation

  • Google Analytics: traffic and audience measurement

7. International Data Transfers

Some providers are based outside the EU (notably in the USA). Data transfers occur only under appropriate safeguards:

  • Standard Contractual Clauses (SCC) approved by the European Commission

  • Adequacy decisions or equivalent GDPR-compliant measures

8. Data Retention

  • Contact data: 3 years after last interaction

  • Client and billing data: 10 years (legal requirement)

  • Cookies: maximum of 13 months from consent

9. Cookies

On your first visit, a cookie banner allows you to accept, refuse, or customize non-essential cookies (analytics, performance, personalization). You can change your preferences anytime via the “Cookie Settings” link at the bottom of the page.

10. Data Security

We implement appropriate technical and organizational security measures: SSL/TLS encryption, secure hosting, regular backups, restricted access, and audits. In case of a data breach, relevant authorities (e.g. CNIL) and impacted individuals will be notified in accordance with GDPR.

11. Your Rights

Under GDPR, you have the following rights:

  • Right of access, rectification, and deletion

  • Right to restrict or transfer data

  • Right to object (including to marketing)

  • Right to file a complaint with CNIL
    To exercise your rights, contact us at privacy@arkad-solutions.fr

12. Data Concerning Minors

Our services are intended for adult or professional users. If we unknowingly receive data from a minor, it will be deleted upon detection or request by a legal guardian.

13. Third-Party Links and Services

Our site may include links to or integrations with third-party services (Framer, Calendly, X, LinkedIn, etc.). Each has its own privacy policy, which we recommend you review.

14. Updates

This policy may be updated at any time based on legal or technical changes. The most recent version takes precedence over previous versions.

15. Contact

For any question or request regarding data protection:
📧 privacy@arkad-solutions.fr
📍 Arkad Solutions – 342 Avenue de la Libération – 77350 Le Mée-sur-Seine – France


Last updated: January 6, 2026